Our clients live in Dubai but were looking for a central London base for their family use. Security was extremely important to them, and they wanted a modern building with air-conditioning. They wanted an upper floor 1–2-bedroom flat on a quiet street in London’s West End.

They had a budget of £1.25M-£1.45M but wanted to ensure they were not over-paying as this also invested an important long-term investment for their family.

They spent most their time in Dubai and had no understanding of the London property market and were nervous about embarking on their property search without specialist assistance.

Following an initial introduction call, we met our clients when they were next over in London. We wanted to show them a few different locations and types of property to help illustrate the sort of options available to them and to help refine their search criteria.

Following this, we undertook a full market review and began researching specific properties that not only met their criteria but also represented good value when compared with comparative market data.

We previewed a number of target homes on their behalf; however, we struck gold when a property in modern Fitzrovia building came back to the market after the previous deal collapsed – we were given first opportunity to view it as the selling agent knew our team well and we had been actively searching through his office.

The flat ticked all the boxes for our client, so it was important that we acted very fast and decisively. Negotiations were concluded within 24 hours, and we were delighted to save our client £175,000 vs the original asking price making sure our client received best value as well as securing their property of choice.

We had already introduced them to a recommended solicitor and given the legal packs were so far advanced, we were able to exchange within 3 weeks and complete soon after. Our clients were very pleased with their new London home and were able to make extensive use of the property that summer.

‘I actually found Alex at Ridgestone Property whilst searching Google. I wasn’t sure what to expect but I was really pleased once we had spoken and for me it was a very easy decision to sign up to his property search services. My wife and I met with Alex later that month for lunch and he took us to see a few flats in different parts of central London – this was so helpful for us as we had only been to the UK on holiday a few times before.

It wasn’t long before Alex was sending us really great ideas for properties to consider, and he also sent us detailed videos with his thoughts and recommendation when he visited properties while we were in Dubai. The property he helped us find and purchase is an excellent choice and I really believe Alex worked as hard as possible to get us a very good deal and the whole process was made so clear and simple for us with no stress or problems which was actually a real surprise, as some of our friends had experienced major issues when buying an overseas property in London. Thank you Alex and we look forward to seeing again soon!’

Mohammed AQ